Archive

Posts Tagged ‘Technical support’

Get ready for winter

October 7th, 2009 1 comment

InformationDo not be caught off guard this winter. Call our licensed and bonded HVAC crew out now to check your heater and ensure it is in proper running condition. Our crew will come out, do a routine checkup, and make sure all parts are in safe working order and get you ready for the upcoming cold winter nights. Our HVAC team leader Paul Marcum has been on the job for over 15 years and continues his education on the new a/c and heating technology.  We also fill propane tanks so if you live in a camper or RV and heat and/or cook with propane come by and let us fill your tank. We have competitive prices and friendly staff on site during all business hours that will fill your propane tanks. You can view the prices on our propane on the Propane page by clicking here.

After a few tense days in the hospital, the owner Mr. Wilson is now home and recovering nicely. We would like to thank all of you who expressed concern and prayed for his recovery. It was truly touching how many of you noticed his absence and were genuinely concerned about his health and well-being. Although he will be recovering at home for the next week or so, he is still an important part of the business, still the owner and sole proprietor and will be back as soon as the doctor clears him. I can assure you because I speak with him often he is as anxious to get back to work as many of you are to see him back. As many of you know this is a Family ran business and we like to think of our customers as family. We are all worried about his health and well being and praying for his speedy recovery. Until he returns all of us employees are banning together to make sure we can deliver the same quality service that he has upheld for over 27 years. I would like to everyone again for the flowers, cards and just the concern shown for him. He is a very important person in our lives and I am so proud to see how important he is to so many of you. If there is anything we can help you with please email us by our contact page or by clicking here. You can also call (205)556-1151 during our office hours with any of your needs. If it is web related such as ideas for the site, questions or comments please email me here or go to our online customer support portal by either clicking the feedback tab on the left or clicking here. We want to make your shopping experience with us a great one every time. Whether that is an in store trip or you are ordering online, we strive to do the best job possible. To find out more ways to stay updated you can sign up for our mailing list or view or contact page for our FaceBook, Twitter, LinkedIn and our other web links.

Thank You,

Web Master

Post to Twitter Post to Delicious Post to Facebook Post to Google Buzz Post to LinkedIn

 

New Tumblr Site

August 1st, 2009 Comments off

Alabama Mobile Home ButtonI made a Funnel account on Tumblr, this is a smaller blogging platform that has the capability to let me publish the RSS feed from This blog, Our website and Our Twitter account as well. I am always looking for ways to make it easier for you to find and locate our content and I am hoping that this is going to be a very useful tool. Now all of our information, from the page to sign up for the newsletter and all new posted news story’s from the blog here, the site and twitter will all be displayed there. Now you can go to the Tumblr site, and if we have any new news out you will get it right away. Any suggestions you have you can either send through our online customer support site at GetSatisfaction, the form on our Contact Us page, or by sending me an email. Thank you for all of your business and we look forward to adding more ways of connecting us with you, the customer as we value your input.

Webmaster

Post to Twitter Post to Delicious Post to Facebook Post to Google Buzz Post to LinkedIn

 

Contact Us Page

July 9th, 2009 Comments off

I just wanted to make a quick post to let everyone know that I started a Contact Us page. This is where I will put out phone, Fax, Email and every other possible way you can use to contact us. Also notice the feedback section, We opened an account with the online customer support site GetSatisfaction. I hope that this will be another way we can resolve any issues you may have. I just put up a few basic parts as of now, I will add a form where you can just fill out your information and the problem or suggestion and send it to us straight from the page. Be watching the posts, or subscribe to the RSS feed, because I will make new posts every time I add more content or build on existing content.

Thank you for visiting our blog page, and please come back and see what improvments we have made soon.

Post to Twitter Post to Delicious Post to Facebook Post to Google Buzz Post to LinkedIn